Kumkum Jewels
, we understand that you may need to cancel an order. Please read our cancellation policy carefully before placing your order.
Order Cancellation
Orders can be cancelled only before they are processed or shipped. Once an order has been dispatched, it cannot be cancelled.
How to Cancel an Order
To request an order cancellation, please contact our customer support team as soon as possible with your order details. We will review your request and confirm whether the cancellation is possible.
Cancellation Charges
No cancellation charges will apply if the order is cancelled before processing. If the order has already been processed or shipped, cancellation may not be accepted.
Refund for Cancelled Orders
If your cancellation request is approved, the refund will be processed to your original payment method within
5–10 business days, depending on your bank or payment provider.
Customized Products
Orders for customized, personalized, or made-to-order jewellery cannot be cancelled once production has started.
Changes to Orders
If you wish to modify your order, such as updating the shipping address or changing the product, please contact us immediately. We will try our best to accommodate your request before the order is processed.
Contact Us
For any questions regarding order cancellations, please contact us.
Kumkum Jewels
Phone: +91 7303143332
Email: chauhanlaw1969@gmail.com
Address: Gali No. 1/26, Sarfabad, Sector 73, Noida, Uttar Pradesh, India.
